Frequently Asked Questions
Everything you need to know about Lumos performance gear.
How do I determine the right size for my athletic wear?
We provide a comprehensive size guide on each product page. We recommend measuring your chest, waist, and hips and comparing them to our chart, as our high-performance fabrics are designed for a compression fit.
What is the typical shipping time for orders?
Standard shipping usually takes 3-5 business days within the continental US. Express shipping options are available at checkout for those who need their gear ready for game day sooner.
Can I return gear if it doesn't fit or if I change my mind?
Yes, we offer a 30-day return policy on all unworn items with original tags attached. Please note that for hygiene reasons, certain items like water bottles and undergarments are final sale.
Are Lumos products covered by a warranty?
We stand by our quality. All Lumos equipment and apparel come with a 6-month manufacturer's warranty covering defects in materials and workmanship under normal athletic use.
How should I care for my high-performance fabrics?
To maintain the moisture-wicking properties and elasticity of your gear, we recommend machine washing in cold water with similar colors and air-drying. Avoid using fabric softeners or bleach.
Do you offer team discounts or bulk ordering?
Absolutely! We offer tiered pricing for sports teams, schools, and fitness clubs. Please contact our sales team through the 'Bulk Orders' link at the bottom of our site for a custom quote.